‍PluginPro Business Intermediary Service

Terms & Conditions

Effective Date: 04/01/2026
Service Provider: PluginPro Ltd, registered in the United Kingdom.
Email Contact: hello@pluginpro.co.uk
Website: www.pluginpro.co.uk

These Terms and Conditions (“Terms”) govern the use of the PluginPro Business Intermediary Service (the “Service”), which facilitates short, paid, permission-based conversations between professionals (“Professionals” or “Decision Makers”) and vendors or service providers (“Vendors”).

By participating in or using this Service, either as a Vendor or a Professional, you agree to abide by the Terms detailed below.

1. Service Overview

PluginPro provides a structured platform that enables:

• Vendors to pay for short, declared meetings with qualified professionals
• Professionals to be compensated fairly for their time, expertise, and insights

The Service includes:

• Identifying and contacting relevant Professionals based on the Vendor’s target criteria
• Presenting a clear meeting request including the Vendor's identity, intent, time limit, and payment offer
• Securing consent from Professionals before sharing any Vendor information
• Handling all scheduling, communications, and secure payment processing

PluginPro acts solely as a facilitator and neutral intermediary in this arrangement.

2. Eligibility

• Participants must be at least 18 years old and capable of entering into binding legal agreements.
• Professionals must operate in a business capacity (e.g., founder, executive, consultant, etc.).
• Vendors must be legally authorised to represent their organisation and fund paid meetings.

PluginPro reserves the right to verify the identity and role of any participant and to decline service at its discretion.

3. Meeting Structure & Scope

Each facilitated meeting is:

• Strictly time-limited (typically 15–20 minutes)
• Clearly scoped (the purpose of the meeting is declared in writing in advance)
• Confidentiality-neutral (non-disclosure applies only if specifically requested and agreed in writing)

Professionals are under no obligation to:

• Continue the conversation beyond the scheduled call
• Purchase, recommend, or follow up with the Vendor
• Share proprietary or confidential information

4. Booking & Consent Process

1. Vendor submits a meeting request including:
   • Target professional profile
   • Declared meeting purpose (e.g., sales pitch, product demo, research call)
   • Payment offer and preferred time frame
2. PluginPro identifies suitable Professionals and reaches out to secure interest.
3. If a Professional accepts:
   • PluginPro provides a booking link or scheduling options
   • PluginPro confirms and facilitates the video call
   • Payment is securely held until meeting completion

If the request is declined, no data is shared and no further action is taken.

5. Professional Compensation

• Professionals are compensated for completed meetings with a flat fee, unless otherwise agreed.
• Payment is made via bank transfer, PayPal, Stripe, or another approved method.
• Payouts are initiated within 7 business day following successful meeting confirmation.
• Professionals may participate in up to 2 paid conversations per calendar month, unless explicitly authorised by PluginPro.
• Professionals must provide accurate banking or payment details in a secure format to receive compensation.

6. Vendor Responsibilities & Costs

• Vendors agree to pay the advertised rate per accepted meeting.
• Full payment is collected in advance and held by PluginPro until the meeting is completed.
• PluginPro may deduct a facilitation fee, which is clearly disclosed in advance.
• Vendors agree to:
  • Be punctual and professional during calls
  • Respect the declared time and scope
  • Not pursue the Professional beyond the agreed format unless invited to do so

7. Cancellations, Refunds, and Rescheduling

For Professionals:

• Cancellations must be made at least 24 hours before the scheduled meeting.
• Failure to attend without valid notice may result in forfeiture of payment.

For Vendors:

• If a meeting is not accepted or not completed, PluginPro will refund or credit the unused portion.
• Cancellations within 24 hours of the meeting may result in a partial refund at PluginPro’s discretion.
• PluginPro will assist with rescheduling wherever possible.

8. Data Privacy & GDPR Compliance

PluginPro is fully compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We ensure:

• All personal, professional, and financial data is collected and used exclusively to facilitate the Service.
• No data is sold or shared with third parties outside of the meeting process.
• Participants’ identities remain confidential until both parties agree to proceed.
• Banking and payment information is encrypted and never stored longer than necessary to complete the transaction.

9. Confidentiality

Unless an NDA is executed:

• Meetings are not considered confidential.
• Each party is advised to refrain from disclosing sensitive or proprietary information unless protected by a separate agreement.
• PluginPro does not assume responsibility for information shared during meetings.

10. Code of Conduct

All participants must:

• Communicate respectfully and professionally
• Avoid discrimination, harassment, or abusive behaviour
• Adhere to the declared meeting scope and time frame
• Not record meetings without prior consent

PluginPro reserves the right to suspend or ban participants who breach these expectations.

11. Liability & Disclaimers

• PluginPro is not liable for the quality, outcome, or consequences of any meeting.
• We do not endorse, verify, or guarantee any claims made by either party.
• Any commercial relationship or engagement resulting from a meeting is at the sole discretion of the participants.
• PluginPro’s liability is strictly limited to the fees paid for services provided.

12. Termination of Access

PluginPro may immediately suspend or terminate access to the Service if:

• A participant breaches these Terms
• Misconduct or fraud is detected
• Reputational risk is created for PluginPro or its partners

We reserve the right to refuse future participation without explanation.

13. Amendments to Terms

These Terms may be updated or amended periodically.
Material changes will be communicated via email or the PluginPro website.
Continued use of the Service after notification constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

For inquiries, complaints, or clarification:

PluginPro Ltd
📧 hello@pluginpro.co.uk
🌐 www.pluginpro.co.uk

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